Data Security

Atlantic City Privacy Policy — How Your Information Is Kept Safe

This page clearly explains what information you provide on Atlantic City, how it's used, and who can see it. Taking a moment to read through it will put any concerns to rest.

Last Updated: June 2026
SSL
256-Bit Encryption
0
Never Sold to Third Parties
10
Total Sections
Bengali
Full Policy in Bengali

📜 1. Introduction

Atlantic City's Privacy Policy ("Policy") sets out in detail how the personal information you provide on this platform is collected, used, stored, and protected. By using the Atlantic City website or app, you confirm that you have read and accepted this Policy.

We believe user privacy is a fundamental right. Every piece of data Atlantic City collects has a clear and specific reason behind it — we never collect more than necessary, and everything we do collect is used solely to improve your experience and keep your account secure.

Who This Policy Applies To

This Privacy Policy applies to all registered members of Atlantic City, guest visitors, and anyone using any of its services. Links to third-party websites are not covered by this Policy.

📋 2. What Types of Information Are Collected

Atlantic city collects two types of data — information you actively provide, and data automatically generated as you use the platform.

Information You Provide Directly

  • Name, mobile number, and date of birth (collected at registration)
  • National ID or passport details (for KYC verification)
  • Payment method details (bKash/Nagad/Rocket number — full card numbers are not stored)
  • Messages and complaints you send via support chat or email
  • Information Submitted via Surveys or Feedback Forms

Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Operating System
  • Which pages you visited, how long you stayed, and where you clicked
  • Betting History & Transaction Records
  • Session Logs & Login Times
What Is Not Collected

Atlantic City never stores your full bank account number, card CVV, or PIN. Payment processing is handled through a secure third-party gateway, and financial details never reach Atlantic City's main servers.

🎯 3. How Your Information Is Used

Atlantic city uses your data solely for the following purposes:

Service Delivery & Improvement

  • Account Creation & Management
  • Operating Betting & Gaming Services
  • Processing payments and completing payouts
  • Creating a personalized experience based on your preferences
  • Identifying Platform Bugs and Issues

Security & Compliance

  • Preventing Fraud and Illegal Activity
  • Detecting multiple accounts belonging to the same individual
  • Completing Age Verification & KYC
  • Complying with international gaming licence requirements
  • Retaining Documents for Legal Requirements

Contact & Support

  • Sending Important Service Updates & Notifications
  • Providing Assistance Through Customer Support
  • Sending promotional messages and offers with your consent

If you'd rather not receive marketing messages, you can opt out at any time from Account Settings. However, essential service notifications — such as successful payout alerts or password change confirmations — cannot be turned off, as they exist to keep your account secure.

🤝 4. Who Your Data Is Shared With

Atlantic City never sells your personal information. However, in certain circumstances, limited data may be shared with specific parties:

Service Partners

  • Payment Processor: The minimum information required to process bKash, Nagad, and Rocket transactions.
  • Identity Verification Service: Government-approved third-party platform for the KYC verification process.
  • Cloud & Server Providers: For data storage purposes only — they are not permitted to view or use the information.
  • Gaming Auditor: Logs required by RNG auditors to ensure fair play.

Legal Obligation

Where required by court order, a legitimate request from a regulatory authority, or a money laundering investigation, Atlantic City may share relevant information with law enforcement. In such cases, we disclose only what we are legally obligated to — nothing more.

What Atlantic City Never Does

Atlantic City does not sell or transfer your information to advertising companies, data brokers, or any other gaming platforms. This is an absolute, non-negotiable policy.

🍪 5. Cookies & Tracking Technologies

Atlantic city's website uses cookies. Cookies are small data files stored in your browser that help the site remember your preferences and keep your login session active.

Cookies Atlantic City Uses

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Functionality Cookies: Remembers your language preference, theme settings, and page layout.
  • Analytics Cookies: Time spent on each page helps us improve the site. No personally identifiable information is collected.

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent certain Atlantic City features from functioning properly.

🗄️ 6. Data Retention & Storage Periods

Atlantic City retains your data for defined periods, which vary depending on the type of information:

  • Account Information: For the full duration of account activity, plus a maximum of 5 years after closure.
  • Transaction Records: A minimum of 5 years for legal and regulatory purposes.
  • Betting History: 2 years — retained for dispute resolution purposes.
  • Support Chat Logs: 1 year.
  • Cookie Data: Until the session ends, or a maximum of 1 year.

Once the retention period expires, data is securely deleted or fully anonymised so that no individual can ever be identified from it. Atlantic City never holds data longer than necessary.

🛡️ 7. Technical Security Measures

Atlantic City uses multiple layers of industry-standard security to protect your information:

  • All data transmissions are secured with SSL/TLS 256-bit encryption.
  • Payment information is stored on a separate PCI DSS-compliant server.
  • Regular security audits and penetration testing.
  • Physical access to servers is strictly controlled.
  • Automated alerts to detect any unusual activity on your account.
  • Two-Factor Authentication (2FA) is available and can be enabled from Account Settings.

That said, no system on the internet is 100% impenetrable. While atlantic city maintains the highest security standards possible, in the event of an unforeseen incident, we will notify affected members as quickly as possible and take all necessary steps.

⚖️ 8. Your Rights Over Your Data

As an Atlantic City member, you have the following rights over your personal data:

  • Right to Access: You can request to know exactly what information Atlantic City holds about you.
  • Right to Rectification: You can request corrections to any inaccurate information we hold about you.
  • Right to Erasure: After closing your account, you may request deletion of any data that is not required to be retained under legal obligations.
  • Right to Restrict Processing: You may object to your data being used for specific purposes.
  • Data Portability: You may request a copy of your personal data in a structured, portable format.
  • Marketing Opt-Out: You can opt out of promotional messages at any time.

To Exercise These Rights support@atlanticcity.myto email us in Bangla. We will respond within 30 business days.

🔞 9. Privacy of Minors

Atlantic City services are strictly for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

If a minor registers using false information and this is later discovered, all associated data will be deleted immediately and the account will be closed. If a parent or guardian becomes aware that their child is using Atlantic City, please contact Support right away.

🔄 10. Policy Updates & Contact

Atlantic City may update this Privacy Policy from time to time. For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the platform after any changes are made will be considered acceptance of the updated policy.

If you have any questions or concerns about this policy, please get in touch with Atlantic City:

  • Email: support@atlanticcity.my
  • Live Chat: Click the chat icon at the bottom right of the website
  • Hours: Bangla support available 7 days a week, 24 hours a day
Our Commitment

Atlantic City commits that your data will never be sold, will never be shared with any advertising agency without your consent, and every instance of data processing will remain within the boundaries of this policy.

What Atlantic City Holds and Why

Every piece of data collected has a clear purpose — nothing more is gathered than what is needed

📱
Mobile Number

Used to send login verification, payout notifications, and important service messages. Atlantic City does not share this with anyone else.

Fully Encrypted
🪪
National ID

Required for KYC and age verification, and legally mandated for large payouts. Stored securely after use.

Controlled Access
💳
Payment Information

Used to process deposits and withdrawals. Full card details and PINs never reach Atlantic City — they remain with the payment gateway.

PCI DSS Compliant
🌐
IP Address

Used for security checks, fraud prevention, and detection of multiple accounts belonging to the same individual.

Not used for advertising
🎲
Betting History

For dispute resolution, personalized experience, and responsible gaming monitoring. atlantic city does not sell this data.

Retained for 2 Years
💬
Support Chat

Used to keep track of past issues so we can assist you better in the future and continue improving our service.

Retained for 1 Year

How Safe Is Your Information at Atlantic City?

It is natural to have concerns about sharing personal information online. Atlantic City takes those concerns seriously — which is why multiple layers of security are in place.

Atlantic city uses internationally recognized technology to keep your data secure at every step, and our dedicated security team continuously monitors all systems.

SSL 256-Bit Encryption
Every piece of data sent from your device to Atlantic City's servers is encrypted. Even if intercepted in transit, it cannot be read.
Active
Two-Factor Authentication (2FA)
At login, a one-time OTP is sent to your mobile — enable this from Account Settings. Even if someone knows your password, they cannot access your account without the OTP.
Optional
Unusual Login Alerts
If a login is detected from a new device or an unusual location, Atlantic City will immediately send you an SMS alert.
Active
Regular Security Audits
Third-party experts regularly audit Atlantic City's systems to identify and address vulnerabilities.
Quarterly
Separate Payment Server
Financial information is stored on a separate server, isolated from the main platform — even Atlantic City's general staff cannot access it.
Always

Key Points of the Atlantic City Privacy Policy

If you don't have time to read everything, keep these six key points in mind

Your Data Is Never Sold

Atlantic City never sells your name, mobile number, or any other personal information. That is simply not part of our business model.

Strict Policy
Your Data, Your Control

Turn off marketing notifications, request access to your data, or ask for it to be deleted — all from Account Settings.

Your Rights
Encryption Throughout

SSL encryption is active at every step on Atlantic City — from login to payout. Your data cannot be viewed in transit.

256-Bit Protection
Deleted Upon Expiry

Atlantic City does not retain data beyond what is necessary. After the applicable period, information is securely deleted or fully anonymised.

Time-Limited
You Will Be Notified of Any Changes Promptly

If the Privacy Policy changes, Atlantic City will notify you in advance via SMS or notification. Changes are never made silently.

Active Communication
Ask Us Anytime

If you have any questions about Atlantic City's Privacy Policy, write to our support team in Bangla. Assistance is available 24 hours a day.

24/7 Bengali Support

Your Rights Over Your Data

As an Atlantic City member, these rights belong to you — and you can exercise them at any time.

Right to Access

To find out what information Atlantic City holds about you, submit a request to Support — you will receive a response within 30 days.

Right to Rectification

If any of your information is incorrect, you can update it through Account Settings or by contacting Support.

Right to Erasure

After account closure, you may request that Atlantic City delete any data not required to be retained under legal obligations.

Right to Object

You can request that we stop using your data for specific purposes — particularly for marketing.

Right to Data Portability

You can request a copy of your data in a structured file format — Atlantic City provides this option.

Marketing Opt-Out

To stop receiving promotional messages, go to your account settings and turn off marketing notifications.

Why Atlantic City Takes Privacy So Seriously

When signing up to an online platform, we often click "Agree" without reading a thing — and then regret it later when unexpected promo messages arrive or other issues come up. Atlantic City doesn't want any of its members to be in that position. That's why this page is written in plain, clear language that's easy to understand.

Atlantic City has a straightforward data use policy: information is only ever used for the purpose it was collected. When you provide your mobile number at registration to receive login OTPs, it will be used to send OTPs and important service updates — nothing else. Your mobile number will never be shared with any marketing company.

Many members ask — does Atlantic City actually look at betting history? Yes, for specific purposes the system analyses this data automatically. First, to promote responsible gaming — if someone is placing an unusually high volume of bets, Atlantic City automatically sends an alert and may suggest taking a break. Second, to understand your preferences and show more relevant offers. Third, to detect fraud — unusual betting patterns can sometimes be a sign that an account has been compromised.

One practical aspect of Atlantic City's security system is the unusual login alert. If you normally log in from Dhaka and a login attempt is suddenly made from a different location, Atlantic City will immediately send a message to your mobile. This feature is an effective safeguard against account hacking.

A common concern is whether atlantic city stores your bKash or Nagad number and uses it for other purposes. The answer is no. All financial transaction data is processed through a separate PCI DSS-compliant system. atlantic city's core platform only retains a transaction reference number — not your full payment details. This is why no atlantic city employee can ever view your bKash PIN or any other payment information.

Many people feel uncertain about cookies. Atlantic City uses cookies primarily to maintain your session and improve the quality of the site. Analytics cookies contain no personal identifiers — they only capture aggregate usage data, such as which pages are visited most or where users tend to get stuck. Atlantic City uses this information to make the site easier to use and faster to navigate.

Ultimately, a Privacy Policy is more than a legal document — it is the foundation of trust between Atlantic City and its members. We promise that trust will never be broken. If you have any questions, feel free to reach out to Atlantic City's support in Bangla at any time.

Frequently Asked Questions

Odds represent the probability of an outcome occurring and how much you stand to win. Atlantic City typically displays odds in decimal format — for example, odds of 2.50 mean that a ৳100 bet would return ৳250 in total if you win (including your stake), giving you a profit of ৳150. The higher the odds, the lower the likelihood of that outcome, but the greater the reward. Odds of 1.20, for instance, indicate a near-certain result — lower returns but a higher chance of winning. Odds of 5.00 or 10.00 reflect uncertain outcomes — higher risk, but bigger rewards. On Atlantic City's bet slip, once you select a number, the potential return for any given stake is calculated automatically below — making it easy to see exactly what you could win.

Your data and your money are both protected at Atlantic City — in two distinct ways. For your data: SSL 256-bit encryption means that information sent from your phone is converted into a complex code in transit. Even if intercepted, it cannot be read — only Atlantic City's servers can decrypt it. This is the same technology banks use to protect your information. For your funds: balances held at Atlantic City are kept in a separate, segregated account and never mixed with the platform's operating costs. Any unusual login attempts or suspicious withdrawal activity are automatically blocked by the system, which also alerts you immediately. For an extra layer of security, enable two-factor authentication (2FA) in your settings — even if someone knows your password, they won't be able to log in without the OTP.

Your Data Is Protected — Enjoy Atlantic City with Confidence

Atlantic City is committed to protecting your privacy. Join today and enjoy betting and gaming in a safe, secure environment.

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